Booking a private party or event at VS ARENA is simple and personalized: Contact Us: Reach out to us at VSARENANZ@gmail.com or call +64272868008. Our team is ready to help you plan the perfect event. Discuss Your Requirements: Let us know your preferred date, time, number of participants, and any specific needs or themes for your event. Customize Your Experience: We offer tailored options, including exclusive venue access, customized gameplay settings, and additional services like catering or decorations. Confirm Your Booking: Once all details are finalized, we’ll confirm your reservation and provide a summary of the arrangements. Receive Your Confirmation: You’ll receive an email with all the details, including the terms of your booking and any important information for your event day. We recommend booking at least 1 week in advance to secure your preferred date and time. If you have any questions or need assistance during the process, our friendly team is here to support you every step of the way!

Booking a Service with My Site is Easy and Convenient Follow these simple steps to reserve any of our services: Click "Book Now": Visit our official website and click the "Book Now" button to access our dedicated booking page. Check Availability: Use our online calendar to find available dates and times that work for you. Fill Out the Booking Form: Select your preferred date and time, then complete the booking form with your personal details and any specific requirements. Make Payment: Secure your booking by making a payment (if required). Our website offers multiple payment methods for your convenience. Receive Confirmation and QR Code: Once your booking is confirmed, you will receive a confirmation email with all the details, including a QR code. The QR code will serve as your entry pass for your reserved time slot. If you have any questions or encounter issues during the booking process, feel free to contact our customer support team at VSARENANZ@gmail.com or call us at +64272868008. We’re here to ensure your booking experience is smooth and hassle-free!

Please contact us immediately with a description of the lost item, and we’ll check our lost and found for you.

Refunds depend on the timing of your cancellation. Please refer to our cancellation policy or contact us directly for assistance.

Our staff is on-site to assist with any technical difficulties. Notify a team member immediately, and we’ll resolve the issue as quickly as possible.

If you didn’t receive your confirmation email, please check your spam or junk folder first. If it’s not there, contact us at VSARENANZ@gmail.com or call +64272868008, and we’ll resend it to you.

If you experience issues with the QR code, please call our team at the number provided, and we’ll assist you immediately. Alternatively, you can use the intercom at the front entrance to get in touch with us directly for support.

We recommend arriving at least 5 minutes early. If you’re late, your session will still start and end at the originally scheduled time to avoid disrupting other bookings. Unfortunately, we cannot adjust your booking time, so please plan accordingly. Contact us as soon as possible if you have any concerns.